Privacy Policy
12th House Yoga
Effective Date: October 26, 2026
12th House Yoga, operated by 12th House Somatic Healing, LLC (“12th House Yoga,” “we,” “us,” or “our”), respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, www.12thhouseyoga.com, register for classes or events, purchase memberships, or otherwise interact with our studio.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Contact information: Your name, email address, phone number, and other contact details you provide.
Account and booking information: Class registrations, attendance history, memberships, purchases, and scheduling preferences.
Payment information: Billing details and transaction records associated with purchases. Payments are processed through third-party payment providers.
Health and wellness information: Information you voluntarily provide about injuries, physical limitations, accessibility needs, or other considerations relevant to your participation in our classes.
Communications: Messages, inquiries, feedback, and other information you share with us.
Website usage information: Information such as browser type, device information, IP address, and interactions with our website, which may be collected through cookies and analytics tools.
2. How We Use Your Information
We use personal information to:
Provide yoga classes, workshops, events, memberships, and related services.
Manage registrations, scheduling, attendance, and payments.
Communicate important information about your bookings, purchases, and memberships.
Respond to questions and provide customer support.
Accommodate individual needs and support safe participation in our offerings.
Send studio news, updates, promotions, and event announcements, subject to applicable consent and opt-out requirements.
Understand how visitors use our website and improve our services.
Maintain business records, prevent fraud, and comply with legal obligations.
3. Booking, Membership, and Payment Platforms
We use third-party software providers to manage studio operations, including scheduling, memberships, and payment processing.
These providers include Mindbody, Walla, ClassPass, Wellhub, and other services through which clients book or purchase classes.
As we transition between studio management platforms, client information may be securely transferred between service providers to maintain continuity of memberships, class registrations, purchase histories, and other studio services.
When you interact with these platforms, your information may also be processed according to their respective privacy policies and terms.
We share information with these providers as reasonably necessary to operate our business and deliver the services you request.
4. Website Hosting, Cookies, and Analytics
Our website is hosted by Squarespace.
Squarespace and other services integrated with our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.
Some cookies are necessary for the website to function, while others may be used for analytics, personalization, or marketing, depending on our website settings.
You may be able to manage cookie preferences through our website's cookie controls or your browser settings. Certain website features may not function properly if cookies are disabled.
5. Email and Marketing Communications
We may send communications about studio news, class schedules, workshops, special events, and promotional offers.
You can unsubscribe from promotional emails using the unsubscribe link included in those messages or by contacting us directly.
Even if you unsubscribe from marketing communications, we may still send necessary transactional or service-related messages, such as booking confirmations, payment receipts, or important membership updates.
6. How We Share Information
We do not sell personal information for monetary compensation.
We may share information with trusted service providers who assist us with website hosting, scheduling, payment processing, communications, analytics, accounting, and other business operations.
We may also disclose information when required by law, to protect the safety and rights of our clients or business, or in connection with a legitimate business transfer.
Third-party services may independently collect information when you interact with their platforms. Their handling of that information is governed by their own privacy practices.
7. Health and Wellness Information
As a yoga and wellness studio, we recognize that clients may share personal information about their physical or emotional well-being.
We aim to handle this information respectfully and limit access to individuals who reasonably need it to support your participation or manage studio operations.
Please share only the information necessary for us to provide appropriate accommodations or guidance.
12th House Yoga is not a medical provider, and this Privacy Policy does not imply that our services or records are subject to HIPAA.
8. Data Security and Retention
We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure.
However, no electronic system or method of data transmission can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information and the systems used.
9. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you.
We will review and respond to requests in accordance with applicable law. Certain information may need to be retained for legal, accounting, security, or legitimate business purposes.
You may also opt out of promotional emails and manage available cookie preferences.
Additional privacy rights may apply depending on your state or country of residence and the laws applicable to our business.
10. Third-Party Websites and Services
Our website may link to external websites, social media platforms, booking services, or other third-party resources.
We are not responsible for the privacy practices of websites or services that we do not control. We encourage you to review their privacy policies before sharing personal information.
11. Children's Privacy
Our website and general services are not directed to children under 13.
For classes or events involving minors, we may collect information from a parent or legal guardian as necessary for registration, communication, and participation.
We do not knowingly collect personal information online directly from children under 13 without appropriate parental authorization.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
Any updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
12th House Somatic Healing, LLC
Doing business as 12th House Yoga
1794 Platte Street
Denver, Colorado 80202
Website: www.12thhouseyoga.com
Email: admin@12thhouseyoga.com
We appreciate the trust you place in our community and are committed to treating your information with care and respect.